Shipping Policy

Effective Date: 02 March 2026

Thank you for shopping with Mathaniya Organic Masale. We aim to deliver your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing Time

All orders are processed within 1–3 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During peak seasons or sale periods, processing time may slightly increase.

2. Shipping Charges

Shipping charges (if applicable) are calculated at checkout.
We may offer Free Shipping on orders above a specified amount (as mentioned on our website).

Shipping fees are non-refundable unless the return is due to our error.

3. Delivery Time

Estimated delivery time:

Rajasthan: 2–4 business days
Other States: 3–7 business days

Delivery timelines may vary depending on your location and courier service availability.

4. Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery. However, once the order is handed over to the courier company, we are not responsible for delays caused by:

Weather conditions
Natural disasters
Transport strikes
Incorrect shipping address
Remote location delays

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email (if provided). You can use this tracking number to monitor your shipment status.